From first contact to paid invoice: job board, inspections, line-level approvals, inventory, GST billing, labour time, and KPIs that map to ARO, bay utilisation, and cash — built for independent shops first.
Shipping in the live product today
Seeded multi-tenant garage via signed access desk
Growth trial path · private tenant · list pricing
Starter · Growth · Scale · clear seats
Tax-aware invoices for AU/NZ-first shops
Request the live demo and we open a signed access desk (also emailed): board, DVI findings, line approvals, portal tokens, inventory with POs, GST invoices, labour timers, multi-location HQ, and owner KPIs. The garage is shared and seeded — not your private tenant. We do not invent customer logos.
How live demo access works
Screenshots and scripts stay public. Staff passwords are issued after the request so we can send the desk and a single follow-up — not a 30-minute sales gate.
Product UI
Captured from the running Workshop Wrench app. Request the access desk to open the same screens.
Confidence — live demo, not mockups
Seeded multi-tenant shop. Screenshots are captured from this demo. Request the access desk for role logins. Status labels match the API catalog — Live · Stub · Dry-run · Planned. We never badge Connected for shells.
Isolation check
Second tenant on the desk
Demo-garage data must not leak
What category leaders sell as three products
Shopmonkey, Tekmetric, and AutoLeap structure the homepage this way. We map each pillar to live processes and honest status — not a disconnected module grid.
01 · Run the shop
Category leaders sell “shop management” as one bundle. We map it to a domain-enforced job board, first-class customers and vehicles, inspection findings, and reserve-on-approve inventory — so WIP and blockers stay honest.
02 · Get paid
Leaders attach payments and text-to-pay to the RO. We keep the money path on authorised lines: portal approve, GST tax invoice, payment records and AR — hosted checkout and portal pay expanding with honest Partial labels.
03 · Keep customers
Leaders sell CRM, SMS, reviews, and booking as “marketing.” We start with public booking, portal deep links, and comms adapters — review automation stays roadmap until it ships. Retention is deferred work you can recover, not sticky notes.
Profit levers (no invented percentages)
Competitors quote 30% revenue lifts. Until we have permissioned design-partner metrics, we name the levers every shop must manage.
Public booking, intake quality, and honest diary capacity — missed first contact never becomes a bay hour.
Process →DVI findings → priced lines → line-level decisions. Unstructured “looks fine” texts do not create recoverable revenue.
Process →Board stages that mean something: AWAITING_AUTH and AWAITING_PARTS must not masquerade as productive occupancy.
Process →Invoice from authorised scope, record payments, watch AR. Revenue is not cash until collected.
Process →Why Wrench
Industry averages leave little room for idle bays, unapproved work, missing parts, or double entry. Every major surface either advances a job or surfaces a profit lever.
Surface ARO, approval rate, deferred work $, and unbilled labour — metrics owners actually manage, not vanity dashboards.
Check-in → inspect → estimate → approve → parts → produce → invoice → paid. One board. Fewer “where is that RO?” moments.
State machines and audit events today; Process Studio on the Growth roadmap so SOPs live in the system — not in a binder on the counter.
OpenAPI Live · Xero/MYOB Dry-run · Stripe & webhooks Stub · parts adapters Planned — integrate without a black box or fake Connected logos.
The shop day
Every transition is designed to create an audit trail, a customer moment, and a metric — not just a status badge.
Public booking or front desk intake with customer + vehicle first-class. Why: car count dies when first contact never becomes a system object.
Booking becomes a repair order; board shows stage, tech, and blockers. Why: WIP you cannot see is WIP you cannot manage.
DVI findings with severity convert to estimate lines or deferred work. Why: verbal upsells without structure kill trust and ARO recovery.
Line-level approve / decline / defer via portal tokens. Why: silent scope expansion creates write-offs and disputes.
Reserve stock, raise POs, clock labour on the RO. Why: authorised work without parts is fake progress; unbilled labour is pure waste.
GST invoice from approved lines, payments, AR visibility. Why: revenue is not cash until collected — money path stays on the RO.
Processes library
Intake, booking, board, DVI, approvals, parts, labour, invoicing, KPIs, portal, and onboarding — each with step sequences and why it protects profit.
Advisor workflow
Service advisors need speed and trust. Wrench keeps customer history, vehicle, estimate lines, and board status in one flow — so the conversation is about the car, not the software.
Shop floor
Technicians should not fight a desktop CRM. The installable PWA, My Day, and job-linked labour keep the floor moving — with findings that feed the estimate.
Production processes
Not a pile of modules. A single lifecycle from booking to paid — with inventory, labour, portal, and KPIs hanging off the job aggregate.
Front desk intake
Create customer, vehicle, and open RO in one path. Search by name, phone, rego, or RO number. Advisor-first navigation with role-aware shell.
Job board — every open RO by stage, not a spreadsheet graveyard
Shop floor control
Kanban stages match how shops talk: inspection, awaiting auth, waiting parts, in progress, ready. Techs switch into My Day without the full advisor UI.
My Day — tech focus without the full advisor UI
Money path
Approved estimate lines become GST invoices. Partial payments update AR. Reserved stock can consume on invoice. Owners see outstanding cash on the dashboard.
Invoices — GST tax invoices and AR from approved work
Owner intelligence
Live KPI widgets plus charted trends for revenue, board mix, tech efficiency, and deferred work opportunity — so Thursday capacity problems are visible before cash is late.
Reports — operational packs with honest series sources
Capabilities
Essentials stay reachable. Advanced modules unlock on Growth and Scale with clear entitlements.
Advisor job board and tech My Day with status transitions enforced by domain rules — not free-text ticket chaos.
Capture findings, convert to lines, defer work for follow-up, and keep the money path honest.
Catalogue, low stock, purchase orders, reserve on approve, consume on invoice.
Turn approved work into GST invoices with AR visibility and payment records.
ARO, efficiency, utilization, deferred $ — documented so owners can trust the number.
Tokenised approvals without a shop login — built for SMS and email deep links.
Built for independents first
Workshop Wrench is an Automotive Workshop OS: one job aggregate, honest tenancy, and a demo you can open before any sales call.
What we optimise for
No testimonials yet — we only publish named customer stories with permission. Until then, here is what the product is built to improve.
Recommended and declined work stays visible so advisors recover revenue without a second spreadsheet.
Board columns that match how shops already talk: inspection, awaiting auth, waiting on parts, ready.
Published Starter / Growth / Scale plans with seats and entitlements you can read before any demo.
Pricing honesty
Competitors that hide pricing burn trust. Wrench publishes Starter, Growth, and Scale with seat expectations and entitlements you can read before a demo.
Compare monthly plans →