Token portal
LiveScoped link to RO estimate context — mobile friendly.
Learn more →CX · approvals · mobile
Customer portal estimate approval built for the phone in their pocket
Workshop Wrench issues tokenised portal links so customers approve, decline, or defer estimate lines without creating a shop account. Decisions write back to the repair order and board.
Primary search intent: auto repair customer portal estimate approval mobile
Buyer problem
What shops feel without a real OS
PDF-via-text “looks fine” replies do not create auditable line state — invoicing becomes negotiation.
Why Workshop Wrench
Reasoning behind this category page
- 01
Line-level decisions: approve, decline, defer.
- 02
No password friction for one-time authorisation.
- 03
Board leaves AWAITING_AUTH when decisions land.
- 04
Foundation for pay links and richer DVI media summary.
Capabilities
What ships — with honest status
Live means in the multi-tenant product/demo. Integrations: Live / Stub / Dry-run / Planned — never Connected for stubs.
Line states
LivePENDING → APPROVED | DECLINED | DEFERRED with deferred pipeline.
Learn more →Comms deep links
Live+SMS/email adapters carry portal URLs (mock SMS until provider keys).
Learn more →DVI context
PartialFindings feed lines; richer media templates expanding.
Learn more →Also ranks for adjacent intent
- estimate approval portal
- customer authorisation auto repair
- digital estimate approval workshop
FAQ
Questions buyers actually ask
FAQ schema included for search. Updated when ship status changes.
Do customers need an account?+
No. Portal tokens are designed for passwordless decisioning on a single job estimate.
Is this the same as text-to-pay?+
Approval and payment are related but distinct. Line approval is live; text-to-pay and portal pay are path / expanding — Stripe Checkout Stub without keys, live when configured. We do not market pay as fully live US packaging today.