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Workshop Wrench

Comms · authorisation

SMS estimate approval that lands as structured line state

The winning pattern is not “reply YES to approve $2,400.” It is an SMS (or email) with a deep link into a portal where each line can be decided — so the shop floor and invoice stay honest.

Primary search intent: SMS estimate approval auto repair

AU shops should separate transactional service messages from marketing campaigns for Spam Act compliance. We treat that as a design requirement, not a footnote.

Buyer problem

What shops feel without a real OS

Free-text SMS approvals do not map to lines, tax, or audit — and fail Spam Act / consent scrutiny when mixed with marketing.

Why Workshop Wrench

Reasoning behind this category page

  1. 01

    Portal is the decision surface; SMS/email is the notify channel.

  2. 02

    Event catalog for approval-required style comms with adapters.

  3. 03

    Transactional vs marketing consent treated as a product concern (AU Spam Act awareness).

  4. 04

    Board and reserves react to structured outcomes, not inbox archaeology.

Capabilities

What ships — with honest status

Live means in the multi-tenant product/demo. Integrations: Live / Stub / Dry-run / Planned — never Connected for stubs.

Portal decide

Live

Line-level mobile approval without shop login.

Learn more →

Email path

Live

SMTP to Mailhog in dev; production SMTP configurable.

Learn more →

SMS adapter

Partial

Provider port with mock for local; Twilio-class config for real send.

Learn more →

Reserve on approve

Live

Approved part lines can reserve stock so production is real.

Learn more →

Also ranks for adjacent intent

  • text estimate approval workshop
  • auto repair approval SMS
  • mobile estimate authorisation

FAQ

Questions buyers actually ask

FAQ schema included for search. Updated when ship status changes.

Do you send SMS out of the box?+

Local/dev uses mock SMS. Configure a provider for production send. Portal approval works independently of SMS once the customer has the link.

See Workshop Wrench run the money path

Trial or live demo — same board, approvals, and invoices as production tenants.