Job board & repair orders
LiveKanban stages with domain-enforced transitions — not a free-text status field.
Learn more →Australia · workshop OS
Workshop management software built for how AU shops actually run
Workshop Wrench is multi-tenant workshop software for independent light-duty shops: bookings and check-in, repair orders on a board, estimate approvals (including customer portal), inventory and purchasing, GST-aware invoices, and owner KPIs with formulas you can read. Early access — honest roadmap, no fake customer logos.
Primary GTM language for AU/NZ is workshop (not only “shop”). GST invoice paths ship Live; Xero is Dry-run (stage + dryRunPush, staged OAuth) — we do not claim Connected or a live App Store push until sandbox proof exists.
Why this category matters
Profit levers behind the keyword
Category pages should not be synonym stuffing. Here is the operating rationale every serious shop platform must address.
- 01
Car count dies on missed calls, weak booking, and messy intake — the OS must own first contact through check-in.
- 02
ARO dies when findings never become priced, decided lines — DVI and portal approvals are margin features.
- 03
Throughput dies when AWAITING_AUTH and AWAITING_PARTS are invisible — board stages must mean something.
- 04
Cash dies when invoices are re-keyed and AR is a Friday spreadsheet — money path starts on the repair order.
Vehicle lifecycle
Complete vehicle service lifecycle
The Automotive Workshop Operating System (AWOS) maps every customer moment from first contact to retention — so software follows how workshops actually earn margin.
- 01Lead
- 02Customer
- 03Vehicle
- 04Booking
- 05Check-in
- 06Inspect
- 07Estimate
- 08Approve
- 09Parts
- 10Labour
- 11Produce
- 12Invoice
- 13Pay
- 14Release
- 15Retain
Shop day sequence
Six moments that protect cash
The same operational spine as the product board — detailed use cases live under Processes.
- 01
Book or walk in
Public booking or front desk intake with customer + vehicle first-class. Why: car count dies when first contact never becomes a system object.
- 02
Check in & board
Booking becomes a repair order; board shows stage, tech, and blockers. Why: WIP you cannot see is WIP you cannot manage.
- 03
Inspect with evidence
DVI findings with severity convert to estimate lines or deferred work. Why: verbal upsells without structure kill trust and ARO recovery.
- 04
Authorise work
Line-level approve / decline / defer via portal tokens. Why: silent scope expansion creates write-offs and disputes.
- 05
Parts & labour
Reserve stock, raise POs, clock labour on the RO. Why: authorised work without parts is fake progress; unbilled labour is pure waste.
- 06
Invoice & collect
GST invoice from approved lines, payments, AR visibility. Why: revenue is not cash until collected — money path stays on the RO.
Capabilities
What ships — with honest status
Live means in the multi-tenant product/demo. Integrations use Live / Stub / Dry-run / Planned — never Connected for stubs. Roadmap means not production-complete.
Estimates & line approvals
LiveBuild lines, track approval state, recover declined work for follow-up revenue.
Learn more →Customer portal approve
LiveToken portal for customers to accept or decline estimate lines on mobile.
Learn more →Digital vehicle inspection path
PartialFindings on the RO today; rich media templates are an active next slice.
Learn more →Inventory, reserve & purchasing
LiveCatalogue, low stock, PO/receive path, reservation on approved lines.
Learn more →GST invoices & payments
LiveTax invoices from ROs, payment records, pay-link path on issue.
Learn more →Owner KPI dashboard
Live+ARO, car count, efficiency-style metrics with documented formulas. Modular canvas; chart series are live + mock hybrid — never Connected for stubs.
Learn more →Public online booking
Live+Demo-shop booking flow and marketing book surface for independents.
Learn more →OpenAPI REST
LiveLive Swagger at the API. Webhooks and deep accounting adapters staged.
Learn more →Xero export
Dry-runACCREC stage + dry-run push only — staged OAuth shell; not a live App Store push.
Learn more →FAQ
Questions buyers actually ask
Structured for humans and search (FAQ schema). We update when ship status changes.
What is workshop management software?+
Software that runs the vehicle lifecycle in one place: customers and vehicles, bookings, job cards / repair orders, inspections, estimates and approvals, parts, invoicing, and often customer messaging. Better products also expose profit metrics (ARO, efficiency) and audit status changes.
Is Workshop Wrench built for Australian workshops?+
Yes — AU/NZ-first discovery, GST-aware invoicing helpers, and planned Xero-first accounting export. The live demo uses multi-tenant isolation you can try today. Local parts catalog adapters are staged after the core money path.
Can I try it without a sales call?+
Yes. Start a trial from Pricing/Signup, or request the live demo at /demo — we issue a signed access desk and email role credentials for the seeded garage.
How is this different from Workshop Software or MechanicDesk?+
We compete on modern board/PWA workflow, portal approvals, open TypeScript APIs, transparent published plans, and documented KPI theory. We do not claim feature parity on every AU parts integration on day one — see Compare and Alternatives pages for dated, fair notes.