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Workshop Wrench

Pricing

Simple monthly plans. No hostage features on the daily board.

Show the price. Pick a tier. Start a trial. Annual billing saves roughly 20% on published list prices. Matrix below shows entitlements — not a fake Connected logo wall.

Starter

Run the board, estimates, and invoices for a small bay shop.

$149/mo

or $1,430/yr billed annually

  • Job board & repair orders
  • Customers & vehicles
  • Estimates & PDF invoices
  • Appointments
  • Basic inventory
  • 3 users · 1 location
Most popular

Growth

Approvals, DVI, payments, and KPIs for growing independents.

$299/mo

or $2,870/yr billed annually

  • Everything in Starter
  • Digital vehicle inspections
  • Card payments
  • Two-way SMS pack
  • Time clock & labor
  • KPI dashboard
  • Process Studio (basic)
  • 5 users

Scale

Multi-location control, webhooks, and deeper accounting.

$449/mo

or $4,310/yr billed annually

  • Everything in Growth
  • Multi-location
  • Advanced RBAC
  • Webhooks & API depth
  • Accounting export
  • 15 users · up to 5 locations

Enterprise

SSO, private GCP, SLA, and custom integrations.

Custom
  • Everything in Scale
  • SSO / SAML
  • Private GCP deploy
  • Custom SLA
  • Unlimited process versions
  • Dedicated success

Entitlement matrix

What each plan can turn on

✓ included · — not on plan · Partial/Roadmap = ship status honesty (entitlement may exist while UI expands).

CapabilityStarterGrowthScaleEnterprise
Job board & repair orders
Operations
Customers & vehicles
Operations
Estimates & line approvals
Operations
Appointments / bookings
Operations
Basic inventory
Operations
Public online booking
Operations
Live /book/[slug] — capacity scoring expands
Digital vehicle inspection (DVI)
Growth modules
Findings live; media gallery expanding
Customer portal approve
Growth modules
Token portal for line decisions
Card payments entitlement
Growth modules
Records live; hosted Checkout when keys configured
Two-way SMS pack entitlement
Growth modules
Mock default; Twilio when keys — not unlimited Connected theatre
Time clock & labour
Growth modules
KPI dashboard
Growth modules
Process Studio (basic)
Growth modules
Entitlement on Growth+; authoring UI roadmap
RoadmapRoadmapRoadmap
Multi-location
Scale
Advanced RBAC
Scale
Webhooks & API depth
Scale
OpenAPI live on all; webhooks Scale path
Accounting export (Xero-first)
Scale
Dry-run / gated live — not marketplace Connected
PartialPartial
SSO / SAML
Enterprise
Ent
Private GCP / custom SLA
Enterprise
Ent

What we refuse to gate

The job board, repair orders, customers, and basic estimates stay on Starter. Growth unlocks DVI, payments entitlement, SMS pack, time clock, and KPIs. Scale adds multi-location, webhooks, and deeper accounting export — published here, not a surprise on day 30.

Not included yet (honesty box)

  • AI phone receptionist. Partner/defer — not a first-party live product. We will not ship a fake AIR page.
  • Unlimited Connected SMS packaging. SMS uses adapters (mock or Twilio). Plan packs will be explicit at checkout — no silent overage theatre.
  • Native Xero marketplace listing. Xero is dry-run / gated live path. Books of record stay in Xero; we do not badge Connected without remote proof.
  • Google review automation suite. Roadmap (W5). Service reminders expand first; review campaigns are not claimed live.
  • One-click migration from every DMS. Import wizard staged. Parallel evaluation week recommended; accounting history stays in your ledger.

Payments, SMS & accounting — honest ship status

Plan cards list entitlements (what the product can turn on), not a fake Connected logo wall. See text-to-pay, SMS, and Integrations.

FAQ

Pricing questions shops actually ask

Is there a free trial?
Yes — 14 days on Growth features. Local/dev signup does not require a card; production SaaS Stripe Checkout lands when keys are configured.
How do I change plan later?
App → Settings → Manage subscription. SaaS billing portal is stub without Stripe keys; live Customer Portal when keys are configured. Separate from shop invoice pay links.
Are card payments and text-to-pay fully live?
Payment records on RO invoices are live. Hosted Stripe Checkout for shop invoices is stub without keys and live when configured. Portal/text-to-pay path is expanding — not marketed as full US-style packaging today.
Per user or per location?
Base plan is per location with included seats (3 / 5 / 15). Extra seats are planned as metered add-ons.
Can we export our data?
Yes. OpenAPI is live. Accounting export toward Xero is dry-run (gated live path) on Scale+ — books of record stay in Xero/MYOB.
What about SMS costs?
SMS is mock by default; Twilio when provider keys are set. Plan quotas and packs will be shown at checkout — no silent overage surprises.
Why is Process Studio on Growth if the UI is roadmap?
The entitlement is published so packaging is transparent. Domain state machines and audit already enforce transitions; the authoring UI is explicitly roadmap — see Process Studio status.
What do competitors often gate that you keep on Starter?
Job board, repair orders, customers/vehicles, estimates, and basic invoices stay on Starter. Growth unlocks DVI, payments entitlement, SMS pack, time clock, and KPIs.

Start with Growth. Downgrade or upgrade anytime.

Most independents land on Growth after comparing DVI, payments, and KPI needs.