Core
Workshop Software (the product) owns strong category SEO and AU workshop positioning. We are a different product — modern TypeScript stack, multi-tenant demo, board-centric OS narrative, and transparent tiers. Choose based on workflow fit, integrations you need now, and training time.
If you evaluate both, demand exports of customers, vehicles, and open jobs from your current system. Our import wizard targets operational data first.
Business processes
Same process spine as our head-to-head pages — evaluate on money path, not synonym SEO.
Free-text tickets create duplicate customers, lost history, and unsearchable vehicles.
Wrench: Customer + vehicle first-class; one-path RO open; search by name, phone, rego, RO — board WIP starts immediately.
Stage sequence →Invisible WIP and free-text statuses let jobs leapfrog auth/parts — ETAs and utilisation lie.
Wrench: Kanban by RO stage with domain-enforced transitions (shared API/UI rules); blockers stay visible.
Stage sequence →Whole-job “OK” texts hide declined lines; silent variations create write-offs and chargebacks.
Wrench: Line states PENDING → APPROVED | DECLINED | DEFERRED; token portal without shop login; board clears AWAITING_AUTH.
Stage sequence →Authorised jobs stall as parking-lot bays; stock lives in a spreadsheet beside the DMS.
Wrench: Catalogue, low stock, reserve on approve, PO + goods receive; AU supplier punch-out staged (not oversold).
Stage sequence →Re-keying approved work into a separate invoice tool loses lines; AR becomes a Friday surprise.
Wrench: GST tax invoice from authorised RO lines; payment records + AR Live; text-to-pay / portal pay path expanding (Stripe Checkout Stub without keys, live when configured); Xero Dry-run (stage + dryRunPush, gated live path).
Stage sequence →Vanity charts staff cannot explain train owners to ignore the product.
Wrench: Owner dashboard with ARO/deferred/attention; formulas documented in domain package + resources.
Stage sequence →Vehicle lifecycle
The Automotive Workshop Operating System (AWOS) maps every customer moment from first contact to retention — so software follows how workshops actually earn margin.
FAQ
No. Similar category language is unavoidable in AU search; brands are distinct. Our public brand is Workshop Wrench (subject to naming program).