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Workshop Wrench

PLG · time-to-value

Live

From signup to first repair order without a week of training

Software that needs a consultant to open a job will lose independents. Day 0 should create a tenant, an owner, a bay, and a path to the board — then deepen configuration.

Primary persona: Owner (new tenant)

Start free trialOpen this surface in demoAll processes

The problem

What breaks without this process

Legacy DMS onboarding is project-shaped; modern shops expect trial-to-value in a sitting.

Why it matters

Rationale — profit, risk, and shop floor truth

  1. 01

    Signup API creates tenant isolation from the first second (tenantId everywhere).

  2. 02

    Default bay and roles reduce blank-canvas paralysis.

  3. 03

    Demo credentials prove the product before migration risk.

  4. 04

    Import of customers/vehicles/parts is staged honestly — parallel week recommended.

Proof from the live demo

Real UI — not a pitch mockup

Captured from the seeded multi-tenant demo. Open the same surface with demo credentials.

live demo capture
Settings and integrations status surfaces
Rates, locations, integration status — never fake Connected.
live demo capture
Workshop Wrench shop sign-in
Use credentials from your demo access desk — passwords are not printed on the homepage.
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Stage sequence

Step-by-step use case

Each stage lists the action, the business why, and the intended outcome. This is how we implement and test the product — not marketing fiction.

  1. 01

    Start trial / signup

    Action

    Create account; API provisions tenant + owner user.

    Why this stage

    Multi-tenant isolation is a security feature that starts at signup.

    Surface: Marketing signupOutcome: Tenant live
  2. 02

    Shop basics

    Action

    Name, timezone, tax defaults, bay count intent, rates as available.

    Why this stage

    Invoices and bookings need jurisdiction-aware defaults early.

    Surface: Settings / onboardingOutcome: Configured shell
  3. 03

    Users & roles

    Action

    Invite advisor/tech; RBAC least privilege by default.

    Why this stage

    Floor adoption fails if everyone shares the owner login.

    Surface: TeamOutcome: Staff can login
  4. 04

    First job path

    Action

    Create customer + vehicle + RO or use seed patterns; run board → invoice once.

    Why this stage

    Muscle memory beats feature tours; one full money path builds trust.

    Surface: BoardOutcome: Time-to-value

Related search intent

  • auto repair software onboarding
  • shop management software trial
  • migrate workshop software

Related product pages

Run this flow in Workshop Wrench

Start a trial or open the seeded multi-tenant demo — same processes, real data.